Tips and Tricks

How to get the most from your ACTIVE™ batteries

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Control your Temperature

Vape High or Low.

At the base of the battery, you wil find a high and low-voltage toggle.  Use the high setting for bigger clouds, or switch to low to experience the flavor profile of your oil.

Whichever setting you select, your battery will automatically adjust the power going to the cartridge.  ACTIVE™ calls it ACTIVE Pulse™, keeping the temperature just right because oil that overheats, will taste exactly that way.

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About ACTIVE Pulse™

Why does voltage matter?

Traditional 3.5 volt batteries maintain a constant voltage. Constant voltage means the longer your sesh, the hotter your oil gets which causes poor flavor.

ACTIVE™ batteries, on the other hand, regulate the temperature. So a 3.5 volt ACTIVE™ battery runs cooler over time compared to others. Good for flavor. Good for you.

Carburetor

Control airflow, manually

The Stik Battery has small air notches at the top. Place your finger over one of the airholes to manually adjust the airflow for a richer hit.

For the Seed battery, you will see a small hole on the side. You can regulate the airflow to the cartridge, by placing a finger over the hole.

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Troubleshooting: Tips and Tricks

Everything from clearing clogs, cleaning your battery and cartridges. We got you covered.

Pre-Heating

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On the bottom of your Battery you’ll see a small airhole. This is the pre-heat function for heating thicker oils before starting your session. Blow once or twice into the hole and vape as usual!

This technique doubles up to help clear the airway should you experience any clogging.

Additional heating technique

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Additionally, you can warm your cartridge in your hand or place it near a heat source, BUT only for a few seconds!  Once you see the oil thin out, remove the heat source.  Overheating a cartridge can make things much worse.  Be careful with the amount of heat used. 

Still clogged, or battery not working, See below...

Cleaning your battery and cartridge

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Use a lightly dampened 70%-90% isopropyl or ethyl alcohol swab, clean around the cartridge and battery threads and contact point.  

Click here to download full cleaning details.

Caring for your cartridge

Best Practice

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  • Do not leave cartridges in your car or in direct sunlight.  Direct sunlight is bad for the oil and the cart, as temperature changes could cause clogs or leaks.
  • Store your cartridges upright to avoid leaks.
  • Keep cartridges at room temperature to avoid clogs and leaks.
  • Avoid dropping your cartridge or batttery.
  • Never over tighten your cartridge when scrwwing onto a battery.
  • Use a protective case or cover to prevent damage or debris from entering the mouthpiece.
  • Use batteries made for cannabis ccartridges.  510 or magnetic adapter style is best.
  • Be careful with E-Cig style box mods, as they could burn out your coil.

How to charge a new battery

Saving our planet

To reduce waste, ACTIVE™ is phasing out the charge cables they used to include with the batteries. Most of us have spare micro-USB cables we use for our other electronic devices. To charge your ACTIVE™ battery, connect the USB charge port located under the battery to a power source, and start charging.

Warning: Do not use power chargers that output more than 5 volts. This may damage the battery.

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What do all the lights and vibrations mean?

Whether the light is green, red or you feel pulsing, they all mean something different depending on your battery.  Let us break it down for you.

ACTIVE™ Seed Battery haptic vibration and LED indicators

NOTE: A flashing red light when charging, simply means that the battery is correctly charging.

  • Active use indication: Vibration
  • Charging: Blinking red light
  • Fully Charged: Solid green light
  • 10 second draw indicator: Vibration stops
  • Short Circuit: 3 long vibrations
  • Connection Error: 2 quick vibrations
  • Over use Protection: Device deactivates after a 10 second draw activation.  Device resets after draw is finished
  • Low battery: 5 short vibrations
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ACTIVE™ Alpha Battery haptic vibration and LED indicators

NOTE: A flashing red light when charging, simply means that the battery is correctly charging.

  • Active use indication: Vibration
  • Charging: Blinking red light
  • Fully Charged: Solid green light
  • 10 second draw indicator: Vibration stops
  • Short Circuit: 3 long vibrations
  • Connection Error: 2 quick vibrations
  • Low battery: 5 short vibrations
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ACTIVE™ STIK Battery LED indicators

NOTE: If you see a flashing green light when charging, and solid when full, don’t worry. It means your battery is charging correctly.

  • Active use indication: Solid green light
  • Charging: Blinking red light
  • Fully Charged: Solid green light
  • Short Circuit: Red light flashes x10
  • Connection Error: Solid red light for 5 seconds
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ACTIVE™ Stem All-In-One  LED indicators

  • Active use indication: Constant light
  • Charging: Constant light
  • Fully Charged: Light flashes x20
  • 10 second draw indicator: Light flashes x2
  • Short Circuit: 2 second solid light
  • Connection Error: Light flashes x10
  • Low battery: Light flashes x10
  • Unplug: Light flashes x3
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GoodCarts by ACTIVE™ Button Battery LED indicators

  • Active use indication: Solid green light
  • Low battery: Charging: Solid red light
  • Fully Charged: Solid green light
  • Over use protection: Device deactivates after 10 seconds, red light flashes x5
  • Short Circuit: White light flashes x3
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Pro Tips

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Session Duration

Clearing your entire cartridge in one session may not be the best idea.  This may impact the flavor in a negative way. Let your cartridge cool after a few minutes of use before resuming.

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Storage

Try storing your filled cartridges at a moderate temperature.  Avoid areas below 40F and above 85F for best performance. Extreme cold can cause clogging and spitting.  Extreme heat can result in leaks.

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Elevation

Big changes in elevation can disrupt the pressure seal balance of a filled cartridge, causing a leak.  When possible, avoid flying with filled cartridges or keep your cartridge upside down to keep the oil from getting pushed through the atomizer.